Location:
South Africa, Egypt, Ghana, Kenya, Morocco, Nigeria, Mozambique, Tunisia, Uganda, Uruguay, Suriname, Guatemala, Peru, Paraguay, Guyana, French Guiana, Ecuador, Colombia, Chile, Panama, Honduras, Costa Rica, Argentina, Bolivia

Type: Contract
Department: Project Growth
Working Hours: 9 AM – 5 PM EST

About the Role:
Our client, a leading provider of print and marketing services, is seeking a dedicated Account Manager to oversee client relationships, enhance satisfaction, and drive business growth. This role is fully remote, offering a unique opportunity to work with clients from around the world. If you excel in client management, have HubSpot experience, and are skilled in upselling and cross-selling, this role could be a great fit.

Key Responsibilities

• Client Management: Act as the main point of contact, providing excellent service and addressing client needs to ensure high satisfaction.
• Order Handling: Manage calls, order inquiries, and data entry tasks, ensuring accurate and efficient order processing.
• Upselling & Cross-Selling: Identify opportunities to increase revenue through additional services, adding value for clients.
• Client Retention: Develop strategies to retain clients, fostering loyalty and long-term relationships.
• HubSpot Utilization: Use HubSpot to track client interactions, maintain records, and support client management goals.

What Success Looks Like

• Effective Client Management: Build strong client relationships with timely issue resolution and high satisfaction.
• Accurate Order Processing: Process client orders efficiently, ensuring smooth operations.
• Revenue Growth: Meet upsell and cross-sell targets, contributing to business growth.
• Client Retention: Implement strategies to maintain client loyalty and satisfaction.
• Proficient HubSpot Use: Utilize HubSpot effectively to support account management and client interactions.

Qualifications

• Client-Facing Experience: Prior experience in a client-oriented role with a focus on relationship management.
• HubSpot Proficiency: Demonstrated experience with HubSpot for managing client communications.
• Order Management Skills: Ability to handle inquiries, data entry, and order processing accurately.
• Upselling & Cross-Selling Experience: Proven success in identifying and securing upsell opportunities.
• Fluent English: Native fluency in English (verbal and written) is essential.

This is a great chance for an experienced Account Manager to make an impact in a client-driven role that prioritizes satisfaction and growth. If you’re client-focused, organized, and skilled in driving business relationships, we encourage you to apply.

Application Process:

1. Complete the Application Form
2. Submit a Video: Record a video highlighting your relevant skills and experience.

This remote role allows you to work from the comfort of your home, contributing to a company that values client relationships and growth. Apply today to join a dynamic team and take the next step in your career!

APPLY HERE